As the snow continues to fall, one of the most common storm-related issues is a power outage, which can affect your Fios®  services.  If that happens, here are some quick tips to get you back up and running.

  1. To fix most issues, unplug and plug back in your Verizon equipment.
  2. Didn’t work?  You may have to reset your Optical Network Terminal (ONT) by following theseinstructions.
  3. Still no luck?  Visit or the My Fios app via a mobile device for answers to common questions or to submit a repair request.

Don’t have the My Fios app?  Download it now.

Apple app store Google Play

Stay warm and stay safe this winter.

I’m so glad that I made the switch to Verizon Fios because BetterMatters!!!

….and you should too!!!


Disclosure: This is a sponsored post as a part of a campaign I’m doing with Verizon FiOS in New York.