Now that the snow has fallen, one of the most common storm-related issues is a power outage, which can affect your Fios® services. If that happens, here are some quick tips to get you back up and running.
- To fix most issues, unplug your Verizon equipment, and plug it back in.
- Didn’t work? You may have to reset your Optical Network Terminal (ONT) by following these instructions.
- Still no luck? Visit verizon.com/Outage or the My Fios app via a mobile device for answers to common questions or to submit a repair request.
Don’t have the My Fios app? Download it now.
Stay warm and safe – spring is just around the corner.