With winter storms one of the most common issues is a power outage, which can affect your Fios® services. If that happens, here are some quick tips to get you back up and running once your power is restored.

1. To fix most issues, unplug your Verizon equipment, and plug it back in.

2. Didn’t work? You may have to reset your Optical Network Terminal (ONT) by following these instructions.

3. Still no luck? Access the My Fios app via a mobile device or visit verizon.com/outage for answers to common questions or to submit a repair request.

Stay warm and safe