Winter storm Quinn is headed toward the Northeast coast and is likely to hit hard with heavy, wet snow and strong winds.  In the event of a power outage, here are some quick tips to get you back up and running once your power is restored.

  1. To fix most issues, unplug your Verizon equipment, and plug it back in.
  2. Didn’t work? You may have to reset your Optical Network Terminal (ONT) by following these instructions.
  3. Still no luck? Access the My Fios app via a mobile device or visit for answers to common questions or to submit a repair request.

Stay warm and safe.