The FixMeStick is one of the most effective and uniquely designed external virus removal devices on the market. We consistently receive excellent reviews from our customers and computer experts (like the ones at PC Magazine). As an external device, the FixMeStick can easily and safely remove infections from your computer.
Since the stick is so unique customers are sometimes a little confused about exactly how and why it works. Here are a few of the most common misconceptions about virus protection and the FixMeStick:
Myth 1: My computer’s anti-virus keeps my computer squeaky clean.
Truth: Ideally this is true, but hackers who want your information will go to great lengths to steal it. An anti-virus program can protect you, but not always. And once your anti-virus fails, you need a back-up plan. To explain why, your operating system, your programs, and all your content are stored as files on your hard drive. When your computer is on, these files work together in a complex system that allows you to access your 
email, look at photos, type documents, and surf the web. If one of these files becomes infected, the virus compromises and disrupts your system so that you cannot clean the infection while your computer and files are running.
When your computer is off, all your files, including the infection, are also off. They are dormant, inactive, and unable to take any action. The FixMeStick runs as an external system while your files are in this off-state. When it scans your computer, the FixMeStick can safely remove malicious files without those files interfering with the process of their removal.
Myth 2: If I have a FixMeStick, my computer is protected from incoming infections.
Truth: A few customers contact us to ask whether they can get rid of their anti-virus software now that they have a FixMeStick subscription. Though FixMeStick is a great way of removing any infections on your computer, we recommend using it alongside anti-virus software! Here is what makes them different from each other and why they work best together:
Anti-virus and security programs are software tools that run while your operating system is on in order to protect your files from malicious software, such as viruses, trojans, spyware, and rootkits. Protection from these malicious threats is important and running anti-virus software is important in today’s world.
However, it is estimated by some that anti-virus software catch only 45% of today’s online threats. This is where the FixMeStick comes in! The FixMeStick is a hardware tool that runs before your operating system and files are on in order to bypass and remove malicious software that snuck past your anti-virus protection. Once malicious software infects your computer, it can be impossible to remove while your computer is running. Computer security experts recommend cleaning an infected computer with a hardware tool like the FixMeStick that runs before your computer and files are active. New threats also come out daily, so the FixMeStick updates daily and uses three leading viruses scanners to combat infections.
Myth 3: I don’t go on those websites, there is no way I have a virus on my computer.
Truth: We know! You’re safe on the internet. You steer clear of those pop up ads advertising “Big Money Fast!” and “Girls, Girls, Girls.” You use Facebook, email, a few games, not much more. Unfortunately even the safest internet user can contract viruses and malware! Viruses can come from all sorts of different places: opening email attachments from unknown senders, downloading plugins and applications, and even skipping software updates. Smart online behavior is necessary in today’s world, so we wrote a few tips and tricks for you.
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